Voice support that speaks your customer's language.
Voxana is the AI voice agent for clinics, schools and logistics teams across Africa — answering calls and WhatsApp voice notes in Kiswahili, Yorùbá, Hausa, Amharic and 5 more languages.
Every call answered. Every language. Every time.
Voxana picks up where your team can't — at 2am, in Yorùbá, when the line is busy. It listens, understands the local context, and resolves or routes intelligently.
Speech-to-Text in 8+ languages
Real-time multilingual transcription tuned for African accents — Kiswahili, Yorùbá, Hausa, Amharic and more.
Natural-sounding voice replies
Text-to-Speech that actually sounds like a local. Warm, clear and culturally tuned for each market.
AI FAQ resolution
Voxana taps your knowledge base to answer the 80% of repetitive questions instantly — 24/7.
Smart escalation to humans
When the AI is unsure or the customer asks, Voxana hands off — with full transcript context — to your team.
WhatsApp voice notes
Customers send a voice note, Voxana transcribes, replies with a voice note back. Just like a friend would.
Live ops dashboard
Track resolution rate, sentiment, languages and minutes used — across calls and WhatsApp, in one view.
From ringing phone to resolved customer in 4 seconds.
Customer calls or messages
Phone line, WhatsApp voice note or chat — Voxana picks up instantly.
AI listens in their language
Real-time speech recognition tuned for African accents and dialects.
Answers from your knowledge
Voxana matches against your FAQ library and gives a contextual reply.
Or routes to a human
Low-confidence or sensitive cases are handed off — with the full transcript.
Made for the businesses that keep emerging markets moving.
Clinics & pharmacies
- Appointment booking
- Triage in local language
- Prescription reminders
Schools & academies
- Admissions Q&A
- Fee balance lookups
- Parent updates after hours
Logistics & delivery
- Order status by phone
- Driver dispatch confirmations
- Returns intake
From Mombasa to Lagos, we sound like home.
Most voice AIs sound like a bad GPS. Voxana is trained on real conversations from real markets — the slang, the code-switching, the way your customers actually talk.
Teams from Nairobi to Lagos trust Voxana.
“Patients now book in Kiswahili at 11pm and get a confirmation back. We answered 4× more calls last month — and our nurses got their evenings back.”
“Parents asking about fees and term dates used to clog our front desk. Voxana handles 70% in Yorùbá and English before anyone in admin even logs in.”
“Drivers send voice notes from the road, Voxana logs the delivery and replies in Amharic. We cut dispatch radio chatter by half.”
Pricing that fits a Nairobi clinic, not Silicon Valley.
Pay in KES. Bill monthly or annually. No hidden per-seat tax.
Solo clinics, single school office, small fleets.
- 1 phone line
- WhatsApp voice notes
- 3 local languages
- Email support
- Up to 2 human agents
Multi-branch clinics, mid-size schools, busy ops teams.
- 3 phone lines
- WhatsApp + SMS fallback
- All 8 local languages
- Priority support
- Up to 8 human agents
- Custom FAQ training